Frequently Asked Questions
Get answers to common questions about auto repair, maintenance, and what makes Adam & Son different from other shops.
About Adam & Son
Most auto shops base advisor compensation on commission, which creates pressure to recommend unnecessary services. We're different: our advisors earn a salary with team bonuses tied to customer satisfaction. This means their success depends on earning your trust, not recommending unnecessary repairs. We also provide digital inspections with photos and videos so you can see exactly what we see.
Yes! We offer a 5-year/50,000-mile warranty on most repairs, which is one of the best warranties in the industry.
Yes! We have a fleet of over 40 loaner vehicles across both locations—one of the largest in Colorado Springs. Continue your day while we work on your car. Call ahead to reserve yours.
Both locations are open Monday through Thursday from 7:30 AM to 6:00 PM. We are closed on Fridays, Saturdays, and Sundays.
While we accept walk-ins, we recommend scheduling an appointment to ensure we can serve you promptly. You can call either location or use our online contact form.
Brake repair costs vary based on what's needed — pad replacement typically ranges from $200-$400 per axle, while rotors add to the cost. We provide a free brake inspection with digital photos so you see exactly what's needed before any work begins. No surprises, no pressure.
Look for shops with transparent pricing, digital inspections (so you see the problem yourself), strong warranties, and non-commissioned advisors. Commission-based pay creates pressure to recommend unnecessary repairs. At Adam & Son, our advisors earn a salary tied to customer satisfaction, not transaction volume.
Oil change prices in Colorado Springs range from $40-$120 depending on conventional vs. synthetic oil and your vehicle type. At Adam & Son, every oil change includes a comprehensive digital inspection with photos and video so you stay informed about your vehicle's condition.
Unfortunately, commission-based pay at most shops creates incentive to recommend unnecessary work. Adam & Son addresses this directly — our service advisors earn a salary with bonuses tied to customer satisfaction, not sales. We also show you digital photos and videos of every issue so you can see for yourself what's needed.
Our digital inspection includes photos and video of your vehicle's key systems — brakes, tires, fluids, belts, suspension, and more. You receive these directly on your phone so you can see exactly what we see. We explain what needs attention now, what can wait, and what's in good condition.
94% of our customers trust us more than other shops, and 31% of our customers are referred to us by other mechanics — something that rarely happens in this industry. We back our work with a 5-year/50,000-mile warranty, one of the best in the business. We've served Colorado Springs for 25+ years.
Adam & Son is a proud founding supporter and certified shop of the Stranded Motorist Fund (SMF), an independent nonprofit that provides emergency vehicle repair assistance. All applications, inquiries, and status updates are handled directly by SMF — Adam & Son shops do not have information on SMF applications or their status. To apply for assistance, visit strandedmotoristfund.org. Please do not call our shops for SMF inquiries.
Auto Repair & Maintenance
Squeaking brakes usually mean worn brake pads or glazed rotors. Persistent squeaking means it's time for replacement. We offer free brake inspections.
It could be anything from a loose gas cap to a failing sensor. Diagnostic equipment reads the error codes to pinpoint the exact problem.
Most modern vehicles need oil changes every 7,500 to 10,000 miles with synthetic oil. Colorado's altitude can shorten that interval.
Pull over and turn off the engine immediately. Don't open the radiator cap while hot. Let it cool 30 minutes, then have it towed if needed.
Use the penny test — if you can see Lincoln's full head, tread is too low. Also check for cracks, bulges, or uneven wear.
Grinding usually means metal-on-metal contact from worn brake pads, a failing wheel bearing, or damaged CV joint. Get it inspected immediately.
A steady light means get it checked soon. A flashing light means stop driving — it indicates serious engine damage risk. Have it towed.
About 30 to 45 minutes at Adam & Son. Every oil change includes a free multi-point digital inspection with photos sent to your phone.
Shaking when braking is usually caused by warped rotors or uneven brake pad wear. We can resurface or replace rotors to fix it.
It replaces old, contaminated transmission fluid with fresh fluid to maintain smooth shifting and prevent overheating. Recommended every 30,000-60,000 miles.
Still Have Questions?
Our friendly service advisors are happy to answer any questions about your vehicle. No pressure, just honest advice.