Name: Adam & Son Auto Repair - Austin Bluffs
Address: 4365 Austin Bluffs Pkwy, Colorado Springs, CO, 80918, US
Telephone: (719) 309-2266

Question 1

What makes Adam & Son Auto Repair different from other auto shops?

Accepted Answer

Adam & Son Auto Repair stands out because our service advisors are paid salary, not commission. This means they have no financial incentive to recommend unnecessary services. We also provide digital inspections with photos and videos so customers can see exactly what we see, and we offer a 5-year/50,000-mile warranty on repairs. 94% of our customers report trusting us more than the average auto shop.

Question 2

Does Adam & Son Auto Repair offer a warranty on repairs?

Accepted Answer

Yes, Adam & Son Auto Repair offers a 5-year/50,000-mile warranty on most repairs, which is one of the best warranties in the auto repair industry. This warranty covers both parts and labor with no hidden exclusions.

Question 3

Where is Adam & Son Auto Repair located in Colorado Springs?

Accepted Answer

Adam & Son Auto Repair has two convenient locations in Colorado Springs: Briargate at 2773 Briargate Blvd (phone: (719) 528-1846) and Austin Bluffs at 4365 Austin Bluffs Pkwy (phone: (719) 309-2266). Both locations are open Monday through Thursday from 7:30 AM to 6:00 PM.

Question 4

Do other auto shops refer customers to Adam & Son?

Accepted Answer

Yes, 31% of Adam & Son customers were referred by other auto repair shops. This happens because Adam & Son is known in the automotive repair community as the go-to shop for complex and difficult repairs, and because other shops trust Adam & Son's reputation for honesty and community involvement.

Question 5

Does Adam & Son Auto Repair offer loaner vehicles?

Accepted Answer

Yes! Adam & Son Auto Repair has a fleet of over 40 loaner vehicles across both Colorado Springs locations—one of the largest loaner fleets in the area. Customers can continue their day while their car is being repaired. Call ahead to reserve a loaner vehicle.

Question 6

What is Adam & Son Auto Repair's community involvement?

Accepted Answer

Adam & Son Auto Repair is a founding member of the AiN Collective and has provided over $260K in services and direct giving through social impact initiatives. 73% of customers are aware of these community programs, and 48% say this community involvement influences their decision to continue doing business with Adam & Son.

Question 7

What vehicles does Adam & Son Auto Repair service?

Accepted Answer

Adam & Son Auto Repair services all makes and models including domestic brands (Ford, Chevrolet, GMC, Ram, Dodge), Asian brands (Toyota, Honda, Nissan, Subaru, Mazda), and European brands (BMW, Mercedes-Benz, Audi, Volkswagen, Volvo). We also specialize in diesel trucks and SUVs, hybrid vehicles, and electric vehicles. Our ASE-certified technicians have the training and equipment to handle everything from routine maintenance to complex repairs.

Question 8

Does Adam & Son repair European cars like BMW, Mercedes, and Audi?

Accepted Answer

Yes, Adam & Son Auto Repair is fully equipped to service European vehicles including BMW, Mercedes-Benz, Audi, Volkswagen, Volvo, Porsche, Mini, Land Rover, and Jaguar. Our technicians have specialized training and diagnostic equipment for European makes, and we use quality parts to maintain your vehicle's performance. We offer the same 5-year/50,000-mile warranty on European car repairs.

Question 9

Can Adam & Son service diesel trucks?

Accepted Answer

Yes, Adam & Son Auto Repair provides comprehensive diesel service for trucks and SUVs from Ford, Chevrolet, GMC, Ram, and other manufacturers. We handle diesel-specific maintenance including fuel system service, turbocharger repair, DEF system service, glow plug replacement, and diesel engine diagnostics. We service both light-duty and medium-duty diesel vehicles.

Question 10

Why are my brakes squeaking?

Accepted Answer

Squeaking brakes are usually caused by worn brake pads, glazed rotors, or dust and debris on the brake components. While some light squeaking is normal, persistent or loud squeaking often indicates your brake pads need replacement. We offer free brake inspections to diagnose the exact cause.

Question 11

Why is my check engine light on?

Accepted Answer

Your check engine light can indicate many things, from a loose gas cap to a failing catalytic converter or oxygen sensor. The light means your vehicle's computer detected an issue that needs attention. We use advanced diagnostic equipment to read the error codes and pinpoint the exact problem.

Question 12

How often should I get my oil changed?

Accepted Answer

Most modern vehicles with synthetic oil can go 7,500 to 10,000 miles between oil changes. However, this varies by vehicle and driving conditions. Colorado's elevation and temperature extremes can affect your oil, so check your owner's manual or ask us for a recommendation specific to your car.

Question 13

What should I do if my car is overheating?

Accepted Answer

If your car is overheating, safely pull over and turn off the engine immediately. Do not open the radiator cap while hot. Let the engine cool for at least 30 minutes, then check your coolant level. If it continues to overheat, have it towed to avoid serious engine damage. We can diagnose cooling system issues.

Question 14

How do I know if I need new tires?

Accepted Answer

Check your tire tread depth using the penny test - insert a penny with Lincoln's head down; if you can see the top of his head, your tread is too low. Also look for uneven wear, cracks, bulges, or vibration while driving. We inspect tires during every service and can recommend replacements when needed.

Question 15

Why is my car making a grinding noise?

Accepted Answer

Grinding noises often indicate metal-on-metal contact, which could mean severely worn brake pads, a failing wheel bearing, transmission issues, or a damaged CV joint. Grinding should be inspected immediately as it can lead to more expensive damage. Bring your car in for a diagnostic inspection.

Question 16

Can I drive with my check engine light on?

Accepted Answer

If the check engine light is steady (not flashing), you can usually drive short distances to get it checked. However, a flashing check engine light indicates a serious problem like engine misfires that can damage your catalytic converter - pull over safely and have your car towed. Either way, get it diagnosed promptly.

Question 17

How long does an oil change take?

Accepted Answer

A standard oil change typically takes 30 to 45 minutes at Adam & Son. This includes draining the old oil, replacing the filter, adding fresh oil, and performing our complimentary multi-point inspection. We'll send you a digital report with photos of your vehicle's condition.

Question 18

Why does my car shake when I brake?

Accepted Answer

Shaking or vibration when braking is usually caused by warped brake rotors or unevenly worn brake pads. This can happen from heavy braking, driving in mountainous areas like Colorado Springs, or normal wear over time. We can resurface or replace your rotors to eliminate the vibration.

Question 19

What does a transmission flush do?

Accepted Answer

A transmission flush removes old, contaminated fluid and replaces it with fresh fluid. This helps maintain smooth shifting, prevents overheating, and extends transmission life. Most vehicles need a transmission service every 30,000 to 60,000 miles, depending on the manufacturer's recommendations.

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